As an existing user of both, I’m very excited by this new integration. Key benefits are:

• Your email (which is basically Gmail) is automatically linked to your contact records in Salesforce. No more adding emails manually!
• Your calendar will synch with Salesforce.
• Documents can be stored online with Google, taking care of the expensive excess data storage charges that you get from Salesforce if you exceed your allocation

I’m sure there are many more. I’m very much looking forward to doing a trial of this as I think it could be a wonderful solution for small to medium businesses.
Check out the details on Salesforce.com.

The new release of Salesforce.com is out now. This includes an improved Outlook Edition for even better integration.

Here are some of things I like about it:

• Ability to add a contact/lead/account if they don’t yet exist
• Ability to upload attachments from the email
• It feels faster to me
• Works with Outlook 2007.

So the bad news is that there is now even less excuse for not recording your customer activity in Salesforce.

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